Home / Payment & Shipping

Payment & Shipping

Payment & Delivery Information

This page outlines available payment methods and delivery conditions for products purchased from DIAG-SYSTEMS.

Payment Methods

We currently accept the following payment options:

  • Credit and debit card payments processed via secure payment gateway providers

  • PayPal invoice payments

  • International bank transfer (available upon request)

  • Approved manual payment arrangements for business customers

All transactions are subject to fraud prevention and security verification procedures.

Orders are processed only after payment confirmation has been received.

Digital Product Delivery

Digital products may include:

  • Software licenses

  • Firmware restoration or performance calibration files

  • Activation keys

  • Technical documentation or installation instructions

Delivery methods may include:

  • Email delivery

  • Secure download link

  • Access through customer account

  • Remote technical installation session

Typical digital delivery time is between 1 and 24 hours after payment confirmation, depending on product type and verification requirements.

Hardware Shipping

Physical products such as diagnostic interfaces, cables and accessories may be shipped worldwide.

Shipping conditions:

  • Carrier is selected based on destination and logistics availability

  • Tracking information is provided when available

  • Delivery time depends on destination country, customs procedures and logistics provider

Customers are responsible for applicable import duties, local taxes and regulatory compliance.

Refund Policy

Digital products are generally non-refundable after delivery, activation or access to download materials.

Refund requests may be reviewed in cases of confirmed technical issues or activation failure.

Hardware return requests are evaluated individually and may require inspection.

Shipping and processing fees are typically non-refundable.

Support

For payment, delivery or order inquiries please contact:

admin@diag-systems.net

Why choose DIAG-SYSTEMS

  • Professional diagnostic tools and licenses for BRP and Mercury workflows
  • Setup support and troubleshooting help
  • Solutions for workshops, dealers, service centers and private owners
  • Support for BUDS, BUDS2, BUDS3, DIUS Flasher and MPI interfaces
  • Pre-sale guidance to help choose the correct version

Contact & support

Need help choosing the correct product?

If you are not sure which license, interface or workflow matches your vehicle, ECU or module, contact us before ordering.